This Privacy Policy explains how Halo Mental Health (“we”, “our”, or “us”) collects, uses, and protects your personal information. By accessing or using our website and services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information, including but not limited to:
- Contact Information: Name, email address, phone number, and mailing address.
- Health Information: Medical history, treatment records, and related information necessary for providing mental health services.
- Payment Information: Credit card details, billing address, and other payment-related information for processing payments.
- Usage Information: Information about how you use our website, IP address, browser type, and device information.
2. How We Use Your Information
We may use your personal information for the following purposes:
- Providing Services: To deliver mental health services in person and via telehealth appointments.
- Payment Processing: To process payments for the services you receive.
- Communication: To respond to your inquiries, send appointment reminders, and provide updates about our services.
- Improving Services: To analyze usage patterns and improve the quality of our services and user experience.
- Legal Compliance: To comply with applicable laws, regulations, or legal processes.
3. Data Security
We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party service providers who assist us in operating our website and providing services.
- Legal Requirements: When required by law or in response to a subpoena, court order, or other legal processes.
SMS opt-in and phone numbers for the purpose of SMS will not be shared with third parties and affiliates for marketing purposes.
5. Your Choices
You can choose not to provide certain personal information, but this may limit your access to certain services or features. You may opt-out of receiving promotional emails from us by following the instructions in the email.
6. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect or store personal information from children.
7. Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@halomentalhealth.com
Last Updated: August 2024
Thank you for entrusting Halo Mental Health with your mental health care needs.